Communication Skills Training: Top-notch communication skills can mean the difference in your career between going places … and going nowhere! This workshop is designed for people in organizations who want to learn how to significantly improve the communication and interpersonal skills needed to get their point across—tactfully and diplomatically. They will gain tips for delivering stand-out presentations, and for communicating effectively in a variety of tough situations. They’ll learn how to voice their opinion with authority and tact—and find new ways to gain personal and professional respect.
Presentation Skills Training: In this workshop, participants will learn how to deliver engaging presentations that persuade, educate, motivate, sell—and get desired results. Through taking the workshop, they will increase their confidence and sense of control. They will learn how to cut their prep time, reduce their stress, flavor their content, and enliven their delivery.
Customer Service Training: Great customer service keeps customers happy, insures repeat business, and enhances an organization’s reputation. It turns new customers into repeat customers. This workshop will teach participants how to energize themselves, impress customers, enhance image, improve positive word-of-mouth, and increase repeat business. They will learn how to deliver excellent customer service.