Video Library

Winning Customer Service

Winning Customer Service
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Setting & Managing Expectations

Total Communication

The Power of Positivity

Treating People with Dignity & Respect

Dealing with Difficult People

The Art of Saying No

Customer Service Rep as a Bartender

No one wants to talk to a Gatekeeper

Handling a Big Mistake or Crisis

Internal Customer Service

Innovating Creative Thinking

Bennett Neiman: Chrysalis Consulting Reel

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